Shipping and Returns
Shipping Policy
Processing Times
All orders are processed within 2–4 business days unless otherwise stated during peak seasons or product launches. Orders placed on weekends or holidays will begin processing on the next business day.
Shipping Methods & Delivery
We offer several shipping options at checkout. Delivery times and rates are calculated based on your location and selected shipping method.
Please note:
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Delivery timelines are estimates and may vary due to carrier delays, weather conditions, or high-volume periods.
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Once your order has shipped, you will receive a tracking number via email.
Shipping Address Accuracy
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly entered addresses or for packages lost due to address errors.
Lost, Stolen, or Damaged Packages
Once your order has been handed to the carrier, it is their responsibility.
If your package is lost, stolen, or arrives damaged, please contact the shipping carrier directly to file a claim. We’ll do our best to assist, but we cannot issue refunds or replacements for carrier-related issues.
Returns & Exchanges Policy
All Sales Are Final
We do not offer returns, refunds, or exchanges.
All items purchased through our website are final sale.
Before placing your order, please double-check your size, color, and product selections. If you have questions about a product before ordering, feel free to reach out to us through our Contact page — we’re happy to help.
Order Changes or Cancellations
Because orders begin processing immediately, we cannot guarantee changes or cancellations once an order has been submitted. If you need assistance, contact us as soon as possible and we will do our best to help before processing begins.
Contact Us
If you have questions related to shipping or your order, please contact us at:
team@mitchellpehlke.com